Payment Options

We accept all major credit cards (Visa, MasterCard, American Express, Discover) or Cashiers Check, Money Order or PayPal. 

All items paid for using Pay Pal must have a "Confirmed Address".

We ask that this payment be submitted within 48 hours of receiving your order or we reserve the right to cancel your order. 

We can also except your payment by telephone.  Please contact us at Puzzle Box World (612) 961-3157. 

Cashiers Check/Money Orders - If your wish to pay by Cashiers Check or Money Order, please send you payment promptly.  Your order will be shipped within 2 business days after receipt of your payment.

Please understand that the nature of our inventory control requires that we not make any shipments before payment is received.  Unless we can receive you Cashiers Check or Money order within 1 week from your order date, we reserve the right to cancel your order.

Important!  When paying by Cashiers Check or Money Order, it's important that you completely place your order online.  We will send confirmation of your order when it has been completed.  Because we have many one-of-a-kind items, we must confirm your order to ensure we reserve it for you and remove it from our inventory.

Return Policies

Your satisfaction with your order is important to us.  To return an item, please contact us via email to make return arrangements within 7 days after delivery.  No returns can be accepted without previous notification via email.  Please include your name as it appeared on the order along with the order date.  Return shipping is to be paid by the Customer.  Returns cannot be accepted if not in original packaging.  When accepted, a refund for the purchase price, less a 15% restocking fee.  A refund will be issued within 5 days after the return is received and inspected.

Once we have approved your return please ship it to:
PuzzleBoxWorld.com
681 Ocala Lane
Medonta Heights, MN 55120

Shipping

We ship via USPS Priority Mail with delivery confirmation to all destinations in the United States. Orders are normally shipped the next business day, however it may take up to 2 to 3 business days during our high volume times.  If your order is needed to arrive more quickly, Express Mail is available for an added charge, (Just check the "Rush" field on your check out screen).

For Express Mail or Rush Shipping, please use the regular Checkout, (GOOGLE CHECKOUT DOES NOT OFFER EXPRESS MAIL).

For International Orders, all items will be shipped using USPS Priority Mail International.  For International sales, we cannot be responsible for Customs charges or added taxes incurred upon delivery. Most items are shipped the next business day, however, it may take up to 2 to 3 business days during high volume times.  Delivery can be expected within 6-10 business days from order date.  We recommend you add insurance to further protect your items from loss or damage during shipment. 

         We Ship Worldwide!!  International Shipping costs are determined by size of order and weight of your items.