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Payment Options
We
accept all major credit cards (Visa, MasterCard, American Express,
Discover) or Cashiers Check, Money Order or PayPal.
All items paid for using Pay Pal
must have a "Confirmed Address".
We ask that this payment be submitted within 48 hours of receiving your
order or we reserve the right to cancel your order.
We can
also except your payment by telephone. Please contact us at Puzzle Box World
(612) 961-3157.
Cashiers Check/Money Orders
- If your wish to pay by Cashiers Check or Money Order, please send you payment
promptly. Your order will be shipped within 2 business days after receipt
of your payment.
Please understand that the nature of our inventory
control requires that we not make any shipments before payment is received.
Unless we can receive you Cashiers Check or Money order within 1 week from your
order date, we reserve the right to cancel your order.
Important!
When paying by Cashiers Check or Money Order, it's important that you completely
place your order online. We will send confirmation of your order when it
has been completed. Because we have many one-of-a-kind items, we must
confirm your order to ensure we reserve it for you and remove it from our
inventory.
Return Policies
Your satisfaction with your order is important to us.
To return an item, please contact us via email to make return arrangements
within 7 days after delivery. No returns can be accepted without previous
notification via email. Please include your name as it appeared on the
order along with the order date. Return shipping is to be paid by the
Customer. Returns cannot be accepted if not in original packaging.
When accepted, a refund for the purchase price, less a 15% restocking fee.
A refund will be issued within 5 days after the return is received and
inspected.
Shipping
We ship via USPS Priority Mail with delivery confirmation
to all destinations in the United States. If your order is needed to
arrive more quickly, Express Mail is available for an added charge, (Just
check the "Rush" field on your check out screen).
For International Orders, all
items will be shipped using USPS Priority Mail International.
For International sales, we cannot be responsible for Customs charges or added
taxes incurred upon delivery. Most items are shipped the next
business day. Delivery can be expected within 6-10 business days from order
date. We recommend you add insurance to further protect your items from
loss or damage during shipment. Express Mail International is available for a
small added cost upon request. Expected Delivery using this method is 5
business days from the order date.
If you wish to have your items insured, please provide
us with your request at time of purchase. A small charge may be required.
We Ship Worldwide!!
International Shipping costs are determined by size of order and weight of your
items.
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